Privacy Policy

1. Introduction

Welcome to Phindr ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wedding photographer matching platform.

2. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when using Phindr:

• Account Information: Name, email address, password
• For Couples: Wedding date, location, budget range, wedding type, contact preferences
• For Photographers: Business name, location, portfolio images, bio, Instagram handle, contact email, service areas, pricing information
• Communications: Messages sent through our platform, email correspondence
• Marketing Preferences: Your choice to receive marketing communications

Information Collected Automatically

When you use Phindr, we automatically collect:

• Usage Data: Pages viewed, features used, time spent on platform
• Device Information: Browser type, operating system, IP address
• Cookies: We use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our matching service
• Match couples with suitable photographers based on style, location, and budget
• Facilitate communication between matched parties
• Send important notifications about matches, likes, and account activity
• Process payments and subscriptions (for photographers)
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

4. Marketing Communications

If you opt in during registration, we may send you marketing communications including:

• Tips and advice for wedding photographers
• Special offers and promotions
• Product updates and new features
• Industry news and insights

Your Choices: You can unsubscribe from marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at hello@phindr.io

Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your account activity (such as match notifications and account updates).

We use Resend as our email service provider. If you opt in to marketing communications, your email address will be stored in our mailing list on Resend's servers for the purpose of sending these communications.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Other Users

• Before Matching: Couples browse photographer portfolios anonymously. Photographers do not see who is viewing their work
• When You Like: Photographers are notified that someone liked their work, but they do NOT see any of your information
• After Matching: Couples receive the photographer's contact information and can reach out directly. Photographers only receive couple information (name, wedding details, contact information) when the couple sends them a message. Phindr does not automatically share couple details with photographers

With Service Providers

We share information with third-party service providers who help us operate our platform:

• Hosting and storage services (Supabase, Vercel)
• Email delivery services (Resend)
• Payment processing (Stripe - for photographer subscriptions)
• Analytics services

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

If you have opted in to marketing communications, your email address will remain on our mailing list until you unsubscribe or request removal.

7. Your Rights (GDPR & UK GDPR)

As a UK-based service, we comply with the UK General Data Protection Regulation (UK GDPR). You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request restriction of processing your data
• Data Portability: Receive your data in a structured, commonly used format
• Object: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at hello@phindr.io

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the UK. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Children's Privacy

Phindr is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can control cookies through your browser settings, but disabling cookies may affect platform functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of Phindr after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@phindr.io

Company: Phindr

Location: United Kingdom

14. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:

ICO Website: ico.org.uk

ICO Helpline: 0303 123 1113